The Surgeries, Oswaldtwistle

PARTNERS

Dr T Manjooran	Dr S P Gupta	Dr D Gupta	Dr J Skaria	Dr C K Rao	Dr G Manjooran

PRACTICE NURSING STAFF

Elizabeth Cook Senior Practice Nurse	Beverley Hartley Practice Nurse	Susan Watson Practice Nurse	Jenny Briggs Practice Nurse (Community based)	Carolyn Green Health Care Assistant

PRACTICE STAFF

Rita Naylor Practice Manager	Julie Stanton Deputy Practice Manager	Catherine Brazebdale Administrator	Julie Weeks Administrator/Receptionist	Gillian Lingard Secretary/Administration
Emma Darlington Note Summariser/ Administration	Mary Hughes Receptionist	Helen McGeough Receptionist	Bryony Hammer Receptionist
Susan Heaton Receptionist	Victoria Bennett Receptionist

In addition to the Practice Manager, Deputy Practice Manager and Reception Staff, our Practice Staff may be able to help you with any non-medical aspects of your health and treatment. Please help us to give a better service. (If you wish to speak in private please let the receptionist know.)

Any constructive criticism or complaints you may have about the running of the practice should be addressed to the Practice Manager or Deputy Practice Manager. Your suggestions will be put forward for consideration at the practice meetings and you will be informed of the outcome. Should you have a complaint then please put this in writing and address it for the attention of the Practice Manager or Deputy Practice Manager outlining the complaint in detail. Your complaint will be acknowledged and a factual report will be obtained from the person/persons concerned and you will then be invited to the surgery to discuss this in more detail.

PRACTICE NURSING STAFF

Elizabeth Cook Senior Practice Nurse - Oswaldtwistle (Specialises in Chronic Disease Management)
Beverley Hartley Practice Nurse - Blackburn (Specialises in Chronic Disease Management)
Susan Watson Practice Nurse - Accrington (Specialises in Chronic Disease Management)

ECGs are carried out at Oswaldtwistle only by appointment with the Practice Nurse or Health Care Assistant.

Jenny Briggs
Practice-based Community Nurse (visits patients in their own home - housebound only).

ATTACHED STAFF

MIDWIVES

Community Midwives are attached to the practice. They are concerned with the care of all pregnant mothers and visit mother and baby at home in the early days after the delivery. They may also visit pregnant mothers at their homes in special circumstances. In addition, they are also present for antenatal services at:

DISTRICT NURSING STAFF - OSWALDTWISTLE/ACCRINGTON/BLACKBURN

A team of District Nurses is attached to the practice. They make visits to patients' homes. Their role is one of health promotion, giving advice and promoting self-care. They offer support and deliver care for people who are poorly (and their relatives), involving other agencies as appropriate.

Counselling is available as part of their role for the terminally ill or bereaved. If you require their services you may contact them at the Oswaldtwistle Clinic by telephoning 01254 355586/7/8/9, answerphone 355590 or ring Larkhill Health Centre in Blackburn on 01254 263611 or you may request the Receptionists at the surgery to contact them for you.

HEALTH VISITORS - OSWALDTWISTLE/ACCRINGTON/BLACKBURN

The Health Visitors are involved in promoting the health of all patients and offering advice and support, particularly to expectant mothers, children from birth to five years and those with disabilities or problems.

The Health Visitor in the Oswaldtwistle and Accrington areas can be contacted at the Oswaldtwistle clinic on 01254 355596/7/8/9 (answerphone 355595) from Monday to Friday between 9.00am and 5.00pm for advice or to arrange a home visit. For the Blackburn area, contact the Larkhill Health Centre, Blackburn on 01254 263611.